Legal notice

LEGAL NOTICE

Last updated: 28 July 2026

This Legal Notice applies to the Together Always online store and should be read together with our Terms of Service, Privacy Policy, Shipping Policy and Returns and Refunds Policy.

1. General Information

Together Always operates an online retail store serving customers in the United Kingdom.

Contact email:

contact@shoptogetheralways.com

2. Consumer Information

Products offered through the Together Always store are sold subject to applicable UK consumer law.

Nothing on the store, in these policies or in communications from Together Always is intended to exclude, restrict or replace any statutory rights that cannot lawfully be excluded.

Consumers may have rights under legislation including:

  • The Consumer Rights Act 2015;
  • The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013;
  • The Consumer Protection from Unfair Trading Regulations 2008, to the extent still applicable;
  • The Digital Markets, Competition and Consumers Act 2024 and regulations brought into force under it;
  • The Data Protection Act 2018;
  • The UK General Data Protection Regulation;
  • The Privacy and Electronic Communications Regulations 2003.

The law applying to a particular transaction depends on the circumstances and legislation in force at the relevant time.

3. Product Information Disclaimer

Together Always takes reasonable steps to present product information accurately.

However:

  • Device screens may display colours differently;
  • Packaging and labelling may change;
  • Measurements may contain minor tolerances;
  • Handmade or batch-produced products may show reasonable variations;
  • Images may include styling items that are not included with the product.

These statements do not permit Together Always to supply products that are materially different from their descriptions or that fail to comply with statutory quality requirements.

The product title, description, selected options and checkout information should be reviewed before purchase.

4. Size and Fit Information

Size guides and fit descriptions are intended as general guidance.

Fit can vary according to:

  • Body shape;
  • Personal preference;
  • Fabric;
  • Cut;
  • Manufacturer;
  • Product design.

Customers should review the measurements and product information before ordering.

Nothing in this section limits rights where a product is incorrectly described, incorrectly supplied or faulty.

5. Availability

Products and promotions are subject to availability.

Together Always may withdraw or modify a product before an order is accepted.

If a product becomes unavailable after payment, we will provide an appropriate refund or alternative with your agreement.

6. Pricing Information

Prices are displayed in pounds sterling (£), unless clearly stated otherwise.

Together Always aims to display accurate pricing but may correct obvious errors before accepting an order.

Delivery charges and other mandatory costs will be disclosed during checkout where applicable.

Promotional prices may be limited by time, stock, customer eligibility or other clearly disclosed conditions.

7. Website Availability

Together Always aims to keep the store accessible and secure but does not guarantee uninterrupted or error-free access.

Access may be restricted temporarily for:

  • Maintenance;
  • Security updates;
  • Technical failures;
  • Platform changes;
  • Events outside our reasonable control.

This does not affect obligations relating to orders already accepted.

8. No Professional Advice

General information published on the Together Always store is provided for retail and informational purposes.

Unless expressly stated otherwise, store content is not medical, legal, financial or other regulated professional advice.

Customers should seek appropriate professional advice where a product decision depends on an individual health condition, allergy, safety risk or other specialised circumstance.

9. Product Use and Safety

Customers must:

  • Follow product instructions;
  • Observe warnings and age restrictions;
  • Use products only for their intended purpose;
  • Keep products away from children where appropriate;
  • Stop using a product if it appears damaged or unsafe.

Contact us if you believe that a product presents a safety concern.

Nothing in this section excludes responsibility that Together Always has under product-safety or consumer-protection law.

10. External Links

The store may contain links to third-party websites or services.

Links are provided for convenience and do not necessarily represent endorsement.

Together Always does not control third-party websites and is not responsible for their independent content, availability, security or privacy practices.

11. Intellectual Property

The Together Always name, store design, product content, graphics, photographs, videos and written materials may be protected by intellectual-property law.

Unauthorised commercial copying, reproduction, modification or distribution is prohibited.

References to third-party brands or trade marks remain the property of their respective owners and do not imply affiliation unless expressly stated.

12. Reviews, Testimonials and Social Content

Reviews and testimonials reflect the experiences and opinions of the individuals who submitted them.

Individual results, preferences and experiences may vary.

Together Always does not guarantee that every customer will have the same experience.

Where content is sponsored, incentivised or connected to a commercial relationship, Together Always will take reasonable steps to disclose that relationship as required by law.

Together Always does not knowingly publish fake or misleading consumer reviews.

13. Limitation of the Legal Notice

This Legal Notice must not be interpreted as excluding or limiting liability where exclusion or limitation is prohibited by law.

In particular, Together Always does not exclude liability for:

  • Death or personal injury caused by negligence;
  • Fraud or fraudulent misrepresentation;
  • Breach of non-excludable statutory consumer rights;
  • Defective products where liability cannot lawfully be excluded;
  • Any other matter for which liability cannot legally be restricted.

14. Changes to This Legal Notice

Together Always may update this Legal Notice to reflect changes in law, business operations, technology or store practices.

The current version will be published with its revision date.

15. Governing Law

This Legal Notice is governed by the laws applicable in the part of the United Kingdom in which the consumer resides.

Consumers retain the right to use the courts and protections available in their home jurisdiction within the United Kingdom.

Contact

For legal, consumer-rights or store-policy enquiries, contact Together Always at:

contact@shoptogetheralways.com